The track record of most business owners and executives in hiring new employees is dismal. In large part, this is because they focus primarily on the applicants’ functional skills rather than their personal characteristics and how they will fit into the organization (their emotional competence or EQ).
Yet, 80% of new hires who fail to perform actually fail because of their personal traits or their inability to function in the organization, not because they lack the necessary skills. Moreover, studies show that choosing applicants who have the personal attributes that are most conducive to success in the job and with the organization is much more likely to identify the outstanding performers than focusing primarily on functional skills.
In his presentation, John Marquart will show you why EQ is so important in interviewing and evaluating applicants and in making hiring and promotion decisions. Most important, you will learn how to interview job applicants to determine their EQ capabilities. You will also learn how your company’s management team can work together to improve your company’s interviewing, evaluation and hiring process. Studies show that EQ training enables companies to greatly increase the probability of hiring applicants who will excel as well as lowering their employee turnover rate.
John is President of Compass Coaching. He spent two decades providing training and counseling to Fortune 500 companies with Challenger Gray and Christmas, one of the nation’s leading HR consulting and outplacement firms.